Our customer service representatives are some of the best and most experienced professionals in our company, available whenever and wherever our clients need them.
We help your employees work with carriers on claims issues.
Let us coordinate with carriers and employers for enrollment.
We help your employees to fully understand their benefits.
Contact us to learn how Moreton & Company's client service representatives could benefit your company.
Moreton & Company’s reputation is built around the quality customer service we offer our clients. Nowhere is our commitment to client service more visible than in the first-class client service representatives we employ. Services regularly offered by our client representatives include:
Claims Dispute Assistance
When employees need help with claims or dispute resolution with benefit providers, your dedicated client service representative is available to work directly with the employee to reach the best possible resolution. These professionals are your advocate, not the carrier’s, and they work hard to ensure your employees’ best interests are represented.
With so much information to process, carriers sometimes send outdated or inaccurate billing. When an incorrect billing does happen, your representative will work with the carrier to set things right.
Many clients have employees who are more comfortable making benefit decisions or discussing claims issues in their native tongue. We employ a full-time Spanish-speaking service representative to assist these employees, and all of our client services are available in Spanish.
Open Enrollment Meetings
Open enrollment meetings are an excellent opportunity to help your employees understand and correctly utilize their benefit plans. Your representative can coordinate every aspect of open enrollment, including locations, time, carrier attendance, online enrollment, and communication materials. Our representatives conduct these meetings and are available to answer any questions your employees may have about their benefits.
Benefit Communication Material
It can be difficult for employees to sort out benefit information from the carriers’ complicated contracts. To address this, your dedicated service representative creates an easy-to-understand summary of all major benefit plan information. These benefit guides are completely customizable and are a valuable resource during open enrollment meetings, new hire orientations, or recruiting. Our representatives also offer a library of other communication materials, as needed.
Looking to sign up for or make changes to your company benefit plan? It's easy with our secure online enrollment management system.
Log in now! MyWave provides employers with a wealth of information on insurance, human resources, and employee benefits issues.
Group employee benefit plans sponsored by the Utah State Bar, CSG Builder Alliance, USFA, and the Brahma Group.
In 2010, we celebrated our historic centennial anniversary. As part of the gala, we set up a slideshow to highlight our landmark events.
We work closely with the best insurance providers to find our clients superior coverage at excellent prices. Get a free quote today!
Moreton & Company abides by the highest ethical standards of personal honesty and integrity. We are committed to providing excellent service and products to each of our clients, regardless of premium size.
Moreton Wealth Management Strategies helps business owners and key employees control their financial futures.
Our Mission: We will consistently exceed expectations by providing solutions that go beyond the needs of our clients and customers. We will be timely, fair, and professional with our suppliers, carriers, and partners.
PRODUCTS & SERVICES